LELO Reviews

Lelo.com is an online store that sells a variety of products. When placing an order on the website, customers are asked for their shipping address, first name, last name, company and company address (optional), shipping, and billing address, postal code, city, phone number and cardholder data. As part of the payment process, Lelo.com works together with payment service providers. Depending on the selected payment method, personal data necessary for processing the payment transaction is forwarded to the selected payment service provider. This ensures a secure and smooth transaction for the customers. It's important to note that Lelo.com is committed to protecting the information of its customers and follows the provisions of the EU General Data Protection Regulation (GDPR) and other applicable data privacy regulations. Customers can rest assured that their personal data is handled with care and respect. If customers have any questions or need further support, they can contact customercare@lelo.com.

Lelo.com offers free returns and exchanges. If a defect is discovered during the warranty period, Lelo will replace the pleasure object free of charge. The warranty covers working parts that affect the function of the pleasure object. It does not cover cosmetic deterioration caused by fair wear and tear or damage caused by accident, misuse, or neglect. Any attempt to open or take apart the pleasure object (or its accessories) will void the warranty. Claims under warranty must be supported by reasonable evidence that the date of the claim is within the warranty period. Pleasure objects under warranty claim must be returned (together with Return Merchandise Authorization (RMA) number) to Lelo carriage paid. Shipping costs are non-refundable.

In terms of shipping, all products which are noted as in stock can be shipped. Orders are normally processed within 24hrs and shipped the following business day. Lelo ships to anywhere in Australia and worldwide. To protect your privacy, Lelo ships only with plain packaging with no reference to the goods inside. International orders are shipped by either UPS, DHL, TNT, FedEx, or EMS depending on your location, all of which provide prompt door to door delivery to most countries in the world within 2-5 business days. You will be emailed a tracking number so you can follow your order online and your signature is required upon delivery. All international deliveries are protected by insurance so in the unlikely event your order is lost or damaged you will be covered. Also, all overseas paperwork, customs forms, duties, and taxes are completed and paid for to ensure fast arrival at your doorstep. Due to government regulations, Lelo is required to provide a description of the contents but to maintain your privacy, phrases like ‘Plastic Toy’ are used. The shipping rates are $14.95 for Australia and $29.95 AUD for international shipments.

Lelo.com accepts the following forms of payment for online purchases: Visa, Maestro, Mastercard, JCB, AMEX, Discover, DK Paypal. To safeguard your security, Lelo.com does not store any credit card details. Online purchase transactions will be charged to your credit card at the time you submit your order. However, the transaction will ever only be put through after the card details have been verified, credit authorization has been received, and stock availability has been confirmed. An email will be sent if unable to complete your order for any reason.

Lelo.com, formerly known as the Northwest Labor and Employment Law Office (LELO), was founded in Seattle, Washington in 1973. The founding members were Black workers from the United Construction Workers Association, Asian workers from the Alaska Cannery Workers Association, and Latino workers from the Northwest Chapter of the United Farmworkers of America. They came together to work for racial and economic justice.

LELO addressed problems such as intense discrimination in the workplace faced by working-class people of color, relegation to the lowest wage jobs in every industry, and having little or no voice in their own trade unions. LELO used class action lawsuits combined with direct action to empower workers of color and further support the grassroots organizing of the three founding groups.

LELO's first lawsuits were launched on behalf of Black construction workers, led by Tyree Scott. Through LELO’s legal action and grassroots organizing, the number of Black workers in the Seattle construction trades rose from less than 10 in 1970 to more than 600 in 1979. With money raised through their initial lawsuits, LELO was able to launch successful suits on behalf of Asian and Alaska Native cannery workers and then later, on behalf of farmworkers and their right to organize.

In conjunction with litigation work, LELO organized street protests and direct actions led by workers of color to bring attention and awareness to their struggle for equal treatment, equal opportunity, fair wages, and decent working conditions. LELO’s work in the 1980’s was framed by the assassinations of two of its founding board members, cannery union organizers Silme Domingo and Gene Viernes. These LELO leaders were murdered in 1981 by agents of former President of the Philippines Ferdinand Marcos. Evidence showed that they were assassinated in retaliation for their successful work to link workers’ struggles in the U.S to workers’ struggles abroad.

LELO leaders responded to this tragedy with a 10-year organizing effort to call national attention to a lawsuit brought by the families of Silme and Gene against the estate of Ferdinand Marcos. In 1991 the families were awarded $15 million in a precedent-setting verdict that represented the first time a foreign government allied with the U.S. government was held accountable to U.S. citizens for assassinations on U.S. soil. Silme and Gene, as well as other founders and leaders within LELO, recognized early on that workers need to unite across race and national boundaries to be successful in their struggle for justice.